What to Prepare
- Valid certificate
- Matching legal entity
- Correct jurisdiction
Tax-Exempt Ordering
Purchasing & Program Support
Tax-Exempt Ordering
Learn how qualified organizations submit valid resale or exemption documentation before invoicing custom apparel and promotional product orders.
Written RequirementsFree Digital ProofApproval ControlsNationwide Support
Quick answer: Tax exemption is determined by valid documentation, entity, jurisdiction, transaction and delivery destination. Submit certificates before payment; exemptions are not applied retroactively by default.
What Must Be Confirmed
- Delivery destination
- Resale versus exempt use
- Documentation before invoice
Decision Process
- Identify the product, service, organization and authorized requester.
- Submit accurate artwork, quantity, budget, deadline and delivery information.
- Review written requirements, limitations, pricing and responsibilities.
- Approve the applicable proof, quote, policy or documentation.
- Retain the final records for inspection, reorders and future planning.
Important: Website guidance does not replace the product-specific written quote, proof, invoice, carrier terms or program agreement.
Frequently Asked Questions
Are all options automatically available?
No. Product, service, fee, timing and account eligibility must be confirmed in a written quote or program agreement.
When does production or implementation begin?
Only after required information, payment or approved terms, inventory, artwork and written approvals are complete.
Can requirements change after approval?
Changes may affect price, availability and timing. No change is accepted until its impact is reviewed and approved in writing.
How do I get started?
Submit the organization, project, quantity, budget, artwork, deadline and delivery requirements through the quote form.
Confirm the Requirements in Writing
Send the use case, quantity, budget, artwork, deadline, users and delivery needs for a focused response.