Rush Order Policy

Purchasing & Program Support

Rush Order Policy

Review eligibility, cutoff, artwork, inventory, rush fees, proof approval and delivery requirements for same-day and expedited custom orders.

Written RequirementsFree Digital ProofApproval ControlsNationwide Support

Quick answer: Rush service is capacity- and product-dependent. It is never guaranteed until inventory, artwork, payment, proof approval and delivery method are confirmed in writing.

What to Prepare

  • Qualifying products only
  • Production capacity review
  • Rush fee when applicable

What Must Be Confirmed

  • Immediate proof response
  • No late artwork changes
  • Separate transit deadline

Decision Process

  1. Identify the product, service, organization and authorized requester.
  2. Submit accurate artwork, quantity, budget, deadline and delivery information.
  3. Review written requirements, limitations, pricing and responsibilities.
  4. Approve the applicable proof, quote, policy or documentation.
  5. Retain the final records for inspection, reorders and future planning.
Important: Website guidance does not replace the product-specific written quote, proof, invoice, carrier terms or program agreement.

Frequently Asked Questions

Are all options automatically available?

No. Product, service, fee, timing and account eligibility must be confirmed in a written quote or program agreement.

When does production or implementation begin?

Only after required information, payment or approved terms, inventory, artwork and written approvals are complete.

Can requirements change after approval?

Changes may affect price, availability and timing. No change is accepted until its impact is reviewed and approved in writing.

How do I get started?

Submit the organization, project, quantity, budget, artwork, deadline and delivery requirements through the quote form.

Confirm the Requirements in Writing

Send the use case, quantity, budget, artwork, deadline, users and delivery needs for a focused response.