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Privacy Policy

Effective Date: July 21st, 2025

This Privacy Policy describes how Pro Goodie Promotion ("we", "our", or "us") collects, uses, and shares information when you visit or make a purchase from our website or interact with our services.

1. Information We Collect

We collect the following types of personal information:

• Order Information: Name, shipping/billing address, phone number, email, order details
• Payment Details: Processed securely via Shopify and third-party processors (we do not store credit card data)
• Account Information: If you create an account on our site
• Communication: Emails, messages, or customer service inquiries
• Device Information: IP address, browser, time zone, referring URLs, cookies

2. How We Use Your Information

We use your personal information to:

• Fulfill and manage your orders
• Provide customer support and respond to inquiries
• Process payments and send order confirmations
• Send marketing or promotional emails (if you opt-in)
• Prevent fraud or unauthorized access
• Improve our website and user experience

3. Sharing Your Information

We only share your information with trusted third parties when necessary to operate our business, including:

• Shopify – our eCommerce platform
• Payment processors – to securely process payments
• Shipping carriers – to deliver your orders
• Marketing tools – for optional promotional emails or analytics

We do not sell or rent your personal information to third parties.

4. Local Pickup & Events

If you choose local pickup at our San Diego location or attend a mobile printing event, we may collect your name and phone number to notify you when your order is ready. This information is kept private and used only for order coordination.

5. Cookies & Tracking

We use cookies to enhance your experience, analyze traffic, and personalize content. You can manage cookies through your browser settings. By using our site, you consent to the use of cookies.

6. Data Retention

We retain your order information for our records unless you request its deletion. Some data may be retained longer for accounting or legal compliance purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Request a copy of your data

To exercise these rights, please contact us at info@progoodiepromotion.com.

8. Data Protection

We take your privacy seriously and use encryption, access controls, and secure hosting to protect your personal information.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

Pro Goodie Promotion
11405 W Bernardo Court, Floor 2
San Diego, CA 92127
Phone: (858)-304-0188
Email: info@progoodiepromotion.com