Term of Service

Welcome to Pro Goodie Promotion. By accessing or using our website and services, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General

  • This website is operated by Pro Goodie Promotion.
  • By visiting our site or purchasing from us, you agree to be bound by these Terms.
  • We reserve the right to update, change, or replace any part of these Terms at any time.

2. Use of Website

  • You may not use our site for illegal or unauthorized purposes.
  • You must not transmit malware, spam, or harmful code.
  • We may refuse service to anyone for any reason at any time.

3. Products & Services

  • All custom products are made-to-order and may vary slightly from digital mockups.
  • We reserve the right to limit quantities or discontinue products at any time.
  • Colors may vary due to screen settings, garment material, or print method.

4. Pricing & Billing

  • All prices are listed in USD unless otherwise stated.
  • We reserve the right to change prices without notice.
  • Your purchase may require accurate billing and account information.
  • Fraudulent or unauthorized transactions may be canceled.

5. Order Acceptance & Cancellation

  • We reserve the right to refuse any order placed with us.
  • Custom orders cannot be canceled once production has started.
  • If an order is canceled before production, refunds may apply based on materials and labor.

6. Accuracy of Information

  • We strive for accuracy but cannot guarantee the completeness of product descriptions, pricing, or content.
  • Errors, typos, or omissions may be corrected at any time.

7. Artwork & Intellectual Property

  • You are responsible for ensuring that artwork you submit does not violate any copyright or trademark.
  • By uploading artwork, you confirm you have the legal right to reproduce it.
  • We are not liable for any legal disputes arising from unauthorized artwork.

8. Shipping & Delivery

  • Shipping timelines are estimates and may vary by carrier.
  • We are not responsible for delays caused by carriers, weather, or incorrect addresses.
  • See our Shipping Policy for full details.

9. Returns & Refunds

  • Custom products are generally not eligible for return.
  • Defective or incorrect items may be eligible for replacement.
  • Please contact us within 5 business days if you receive a defective order.
  • See our Return Policy for full details.

10. Third-Party Services

  • Certain services may be provided through third-party providers such as shipping carriers or payment processors.
  • We are not responsible for issues caused by third-party platforms.

11. Prohibited Uses

You agree NOT to use our site or services for:

  • Illegal activity or fraudulent purposes
  • Harassment or harmful behavior
  • Uploading viruses or malicious code
  • Violating intellectual property rights
  • Spamming or scraping data

12. Limitation of Liability

  • We are not liable for any damages arising from use of our products or website.
  • We are not responsible for indirect, incidental, or consequential damages.
  • Use of services is at your own risk.

13. Indemnification

You agree to indemnify Pro Goodie Promotion from claims arising from your misuse of the site, violation of these Terms, or infringement of intellectual property.

14. Governing Law

These Terms are governed by the laws of the State of California, USA.

15. Contact Information

If you have questions about these Terms of Service, please contact us through our website’s contact page.