Pro Goodie Promotion Delivery Policy
Pro Goodie Promotion Delivery Policy
Welcome to Pro Goodie Promotion’s delivery information page. We are committed to providing fast, high-quality delivery services for your custom t-shirts and related products. Please review our delivery policy carefully to understand fees, service areas, and delivery timelines.
Delivery Options
We offer the following delivery options to meet your needs:
- Local Delivery (San Diego and surrounding areas within 10 miles): Fast, professional delivery service ensuring your order arrives on time.
- In-Store Pickup: Convenient pickup at our San Diego location. Pickup address:
11405 W Bernardo Court, Floor 2,
San Diego, CA 92127(858)-304-0188
- Standard Shipping: Available nationwide via trusted courier services.
Local Delivery Fees and Service Area
To maintain the quality of our delivery service, local delivery fees are based on order amount as follows:
| Order Amount | Delivery Fee | Service Area |
|---|---|---|
| Under $50 | We recommend in-store pickup or standard shipping | No local delivery service |
| $50 to $150 | $25 local delivery fee | San Diego and surrounding areas within approximately 10 miles (see postal codes below) |
| Over $150 | Free local delivery | Same as above |
Example postal codes covered: 92127, 92128, 92129, 92126, 92130, 92124, 92064, 92123, 92121, 92122, 92014, 92056, 92071, 92078, 92131
Delivery Times
-
Local Delivery:
- Orders must be confirmed and paid by 10:30 AM to qualify.
- Delivery will be completed by the next business day to ensure you receive your order promptly.
-
In-Store Pickup:
- Order and design approval must be confirmed by 10:30 AM.
- Pickup available after 5:00 PM the same day at our store.
-
Standard Shipping:
- Delivery times vary by courier, typically 3-7 business days nationwide.
Frequently Asked Questions (FAQ)
1. What if my delivery address is outside the local delivery area?
If your address falls outside our local delivery postal codes, you may choose standard shipping. We ensure secure packaging and reliable courier service for all orders.
2. Can I request expedited delivery?
Local delivery is next-day service and generally meets urgent needs. For special expedited requests, please contact our customer support and we will do our best to accommodate you.
3. How do I know if my order qualifies for free local delivery?
Our system automatically applies free local delivery for orders over $150. You can also see the delivery fee during checkout.
4. What should I do if there are issues with my delivery?
If you experience delays or problems with your delivery, please contact our customer service immediately. We will promptly investigate and resolve the issue.
5. Do you offer delivery for returns or exchanges?
For returns or exchanges, customers must ship items back to our designated address following our return policy. Please visit our Return Policy page for details.
Contact Us
If you have any questions regarding delivery, please reach out to us:
- Phone: 858-304-0188
- Email: info@progoodiepromotion.com
- Live Chat: Available via the chat window at the bottom right of our website
Thank you for choosing Pro Goodie Promotion. We look forward to providing you with the highest quality custom products and service!